Slide 19 of 38
Notes:
Results are right at the front.
I think they were reporting extreme cases. Why generalize one client to all? We don’t know how that would hold.
Tied to the question? Yes
The whole thing about length of calls looks unsubstantiated to me.
No info on length of calls.
Seems there is enough data for me to interpret results, but I’m unhappy with the amount of contextual info.